For local services during the pandemic, please see Streetsheet

If you are homeless (including sofa-surfing), worried about becoming homeless or rough-sleeping, there are organisations across the City that can provide you with advice and guidance. At Sussex Nightstop we accept referrals from YMCA Youth Advice Centre (YAC) and Social Services (Children’s Services). We are not able to accept self referrals.

If you are aged 16-25 years contact YMCA Youth Advice Centre (YAC)

YAC are continuing to take referrals and offer support and advice remotely by phone and online. There are currently no face-to-face appointments. To get advice and support from YAC housing advice:

Phone 01273 624 432 or email [email protected]

If you are at risk of homelessness, for example because accommodation with friends and family is ending, please contact housing early intervention team:

Phone 01273 294 400 or email [email protected]

LGBTQ+ Young People

Sussex Nightstop works closely with our LGBTQ+ partners in the city. One quarter of young people experiencing homelessness identify as LGBTQ+ and we make every effort to be inclusive in all that we do. If you are a LGBTQ+ young person at risk of, or experiencing homelessness, please get in touch with a housing advisor at YAC (01273 624 432). You can also contact ALLSORTS who listen to, support & connect children & young people under 26 who are lesbian, gay, bisexual, trans or exploring their sexual orientation and/or gender identity.

You can find more information on LGBTQ+ services here.

If you are rough-sleeping

If you meet someone or are someone who is rough sleeping and in need of accommodation, please share the details with Street Link, so the information is passed on to St. Mungo’s outreach workers.  

If you meet someone rough sleeping, who is symptomatic and in need of immediate accommodation, please call 01273 294 400 (during office hours) and ask to be put through to the duty manager. Alternatively, call 01273 294 400 or 01273 295 555 (out of hours) with a request to speak with the duty Homeless Persons Officer.

The Council open a severe weather shelter when the temperature is predicted to drop below 0 degrees Celsius or when there is an amber weather warning. When SWEP (which stands for Severe Weather Emergency Protocols) is triggered, the Street Outreach Service will be out on the streets of the city directing people to the shelter. Find out more about how the shelter is run when it is open