Providing a service that is safe for our guests and volunteers and staff has and continues to be our number one priority and we take our responsibilities in this area very seriously.

Whether you are a guest staying with Nightstop, or a prospective or current volunteer Host you would of course want to know how we are managing the service with regards to Covid-19.

In light of the current pandemic we have carried out full-risk assessments and adapted what we do accordingly to make our service as Covid-19 safe as possible. The key changes to our service are:

Consecutive night stays

  • We are currently arranging placements that last for as many nights in a row as possible meaning less moving from house to house 


  • Where possible we will offer the opportunity to stay with a host during the day making it possible to reduce the amount of contact with others whilst ‘out and about’


  • We will screen all of our guests and volunteer hosts for Covid-19 before and during every Nightstop placement as standard. We will not place a guest, or use a host who does not pass this screening process

Infection Controls

  • We are asking all guests and volunteer hosts to observe important measures to reduce the risk of infection spread including observing social distancing, wearing of face masks, regular washing of hands and carrying out regular cleaning

Updated training

  • All of our volunteer hosts must now complete our ‘Hosting Safely during Covid-19 training’ before hosting

Updated guidance

  • We have updated our guidance and handbooks for both guests and volunteers so that everyone is clear what we are doing and what is expected of them.


  • We know that at this time both guests and volunteer hosts may feel that they need additional reassurances. We have planned for this and our Nightstop Staff Coordinators are there to provide as much tailored, one-to-one support to ensure a safe, successful and enjoyable stay as needed.

“We have been hosting with Sussex Nightstop since 2017 and have hugely enjoyed being part of the volunteer team. During these difficult times we have been impressed and reassured that the Nightstop team have adapted the service to keep everyone safe. We feel confident to return as hosts and be part of this effective community response to homelessness in our city.” Tim W

Information for Nightstop Guests

You can find more information about staying in Nightstop and how we have adapted to be Covid-safe by downloading our handbooks for Young People (age 16-25):

Information for Nightstop Hosts

More information can be found here about the hosting role and how we have adapted to keep you Covid-safe here:

What about staff?

Our staff team are working mainly from the office now with some home-working and we have updated the relevant policies and procedures to enable them to do so safely. All necessary security with regards your personal data remains in place during this arrangement.

Where suitable alternatives exist we are also minimising face-to-face contact. Where staff need to make a host home visit we will be following our ‘Host Home Visit during Covid-19 procedures’ to minimise risk.

Staying up to date

Led by our Board of Trustees we will continue to review our activities, keeping alert to any updates in guidance from suitable sources including Government Guidance and Public Health England and we will implement changes where necessary. You can read our Sussex Nightstop Covid-19 Policy here: